All Systems Operational
Anaplan Data Center - US East Operational
Anaplan Data Center - US West Operational
Anaplan Data Center - Netherlands Operational
Anaplan Data Center - Germany Operational
Anaplan Google Cloud - Dedicated Operational
Anaplan Amazon Cloud - Dedicated Operational
Anaplan Google Cloud Public - US East Operational
Anaplan Google Cloud Public - Japan Operational
Anaplan Amazon Cloud Public - US Operational
Anaplan Google Cloud Public - Canada Operational
Anaplan Amazon Cloud - Australia Operational
Anaplan Amazon Cloud - Europe Operational
Anaplan Amazon Cloud Public - Europe Operational
Anaplan Google Cloud Public - Saudi Arabia Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024
Platform Alerts
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Oct 29, 20:40 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Oct 29, 19:56 UTC
Update - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
Oct 29, 19:31 UTC
Investigating - We are currently investigating an issue resulting in customers experiencing issues when updating models in Anaplan Amazon Cloud - Europe and Anaplan Google Cloud Public - Saudi Arabia.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Oct 29, 19:08 UTC
Oct 28, 2024

No incidents reported.

Oct 27, 2024
October 26, Scheduled Platform Maintenance; Platform Unavailable
Completed - The scheduled maintenance has been completed.
Oct 27, 00:38 UTC
Update - We are currently completing post release validation and service health checks.

We apologize for the inconvenience and will provide an update here as soon as the checks are complete and the platform is available for use.
Oct 27, 00:13 UTC
Update - We need to extend the October, 26th 2024 scheduled maintenance window by 1 hours so that we can deliver new enhancements to the Anaplan platform.

Our engineers are actively working to finish the release and restore service to the platform. We apologize for the inconvenience and will provide an update here as soon as maintenance is complete.
Oct 26, 23:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 16:26 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, October 26 2024, from 8:00 p.m. to 12:00 a.m. UTC.

These infrastructure changes enable us to continue delivering cutting-edge platform features that will help you seamlessly navigate Anaplan and accelerate your decision-making.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.
Oct 18, 09:57 UTC
Oct 26, 2024
Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024
Platform Alerts
Postmortem - Read details
Oct 23, 17:55 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Oct 21, 11:05 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Oct 21, 04:44 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Oct 21, 04:08 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Oct 21, 03:43 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Oct 21, 03:10 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Oct 21, 03:07 UTC
Investigating - We are currently investigating an issue resulting in customers experiencing intermittent slow performance on the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Oct 21, 02:40 UTC
Oct 20, 2024
Platform Alerts
Postmortem - Read details
Oct 23, 19:38 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Oct 20, 19:50 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 60 minutes as we work to resolve this issue as quickly as possible.
Oct 20, 19:04 UTC
Investigating - We are currently investigating an issue resulting in customers unable to access the certificates page and therefore unable to renew their certificates if required.

We are working to resolve this issue as quickly as possible and will provide updates every 60 minutes or upon resolution.
Oct 20, 18:00 UTC
Platform Alerts
Postmortem - Read details
Oct 24, 16:29 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Oct 20, 07:10 UTC
Investigating - We are currently investigating an issue resulting in some customers not being able to load models.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Oct 20, 06:43 UTC
October 19, Scheduled Platform Maintenance; Platform Unavailable
Completed - The scheduled maintenance has been completed.
Oct 20, 01:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 20:00 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, October 19 2024, from 8:00 p.m. to 12:00 a.m. UTC.

These infrastructure changes enable us to continue delivering cutting-edge platform features that will help you seamlessly navigate Anaplan and accelerate your decision-making.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.
Oct 11, 12:41 UTC
Oct 19, 2024
October 19, Scheduled Platform Maintenance; Anaplan Amazon Cloud Dedicated; Platform Unavailable
Completed - The scheduled maintenance has been completed.
Oct 19, 20:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 20:01 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, October 19 2024, from 8:00 p.m. to 12:00 a.m. UTC.

These infrastructure changes enable us to continue delivering cutting-edge platform features that will help you seamlessly navigate Anaplan and accelerate your decision-making.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.
Oct 11, 12:41 UTC
Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

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