All Systems Operational

us1: Anaplan Data Center - US East Operational
us2: Anaplan Data Center - US West Operational
eu1: Anaplan Data Center - Netherlands Operational
eu2: Anaplan Data Center - Germany Operational
eu4: Anaplan Amazon Cloud Public - Europe Operational
us5: Anaplan Google Cloud Public - US East Operational
ap1: Anaplan Google Cloud Public - Japan Operational
us7: Anaplan Amazon Cloud Public - US Operational
us3: Anaplan Google Cloud - Dedicated Operational
us4: Anaplan Amazon Cloud - Dedicated Operational
ca1: Anaplan Google Cloud Public - Canada Operational
au1: Anaplan Amazon Cloud - Australia Operational
eu3: Anaplan Amazon Cloud - Europe Operational
me1: Anaplan Google Cloud Public - Saudi Arabia Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

April 26, Scheduled Platform Maintenance; Platform Unavailable Apr 26, 2025 20:00 - Apr 27, 2025 01:00 UTC

Anaplan will be implementing key infrastructure improvements and platform enhancements to the platform on Saturday, April 26, 2025, from 20:00 UTC.  

This scheduled maintenance window facilitates the deployment of advanced platform capabilities designed to improve your overall user experience.  

During this maintenance window, the Anaplan platform will be unavailable. Full-service functionality will be restored upon completion, allowing you to resume your business operations.  

We appreciate your understanding as we continue to evolve our platform to better serve your business needs.

If you have any questions or concerns regarding this maintenance window, please contact Anaplan Customer Care.
Posted on Apr 18, 2025 - 10:01 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Cloudworks - RIUS- unable to run or view the integrations.
Resolved - The technical team identified the issue and after fixing the issue.
The business is back to normal.
Apr 25, 03:49 UTC
Update - We've spotted that something has gone wrong. We're currently fixing the issue, and will provide an update soon.
Apr 25, 02:51 UTC
Identified - The issue has been identified and the teams are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Apr 25, 02:29 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Apr 25, 02:14 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Platform Alerts
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Customer Care.
Apr 16, 20:51 UTC
Monitoring - Service is steadily returning to a normal state. As we continue to monitor the situation, we recommend clearing your cookies and cache to ensure full resolution on your end.

If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Apr 16, 19:38 UTC
Update - We have identified an issue and are actively investigating the cause. Updates will be provided as more information becomes available.
Apr 16, 18:54 UTC
Update - We are continuing to investigate this issue.
Apr 16, 18:35 UTC
Investigating - We are currently investigating an issue affecting users ability to successfully access the Anaplan platform. While users are able to successfully log in, they may experience functionality issues after authentication.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Apr 16, 18:31 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Platform Alerts
Postmortem - Read details
Apr 23, 19:56 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Customer Care.
Apr 14, 10:07 UTC
Update - CloudWorks integrations are now running normally and full platform service has been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Apr 14, 09:56 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We are currently working through a backlog of CloudWorks integrations in us1: Anaplan Data Center - US East.
We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Apr 14, 09:26 UTC
Identified - Service is recovering and we are working through residual CloudWorks issues. General platform functionality should now be available and you should now be able to resume most normal activities.
We will continue to monitor the platform and will provide an update every 30 minutes as we work to fully resolve this issue as quickly as possible.
Apr 14, 09:02 UTC
Update - Thank you for your patience as we continue to investigate this issue. We are aware of issues with authentication which is impacting platform functionality. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Apr 14, 08:41 UTC
Update - Thank you for your patience as we continue to investigate. Currently, the Anaplan platform is unavailable. We do not yet have a time to resolution and will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Apr 14, 08:06 UTC
Update - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Apr 14, 07:51 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Apr 14, 07:42 UTC
Apr 13, 2025
April 12, Scheduled Platform Maintenance; Platform Unavailable
Completed - The scheduled maintenance has been completed.
Apr 13, 01:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 12, 23:30 UTC
Update - Our scheduled maintenance window requires a 1-hour extension to complete critical platform enhancements. Anaplan engineering teams are actively working to implement these improvements and restore service as quickly as possible. ​

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.​

We apologize for any disruption this extension may cause to your business operations. Thank you for your continued patience and understanding. ​

If you have any questions or concerns, please contact Anaplan Customer Care.
Apr 12, 23:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 20:00 UTC
Scheduled - Anaplan will be implementing key infrastructure improvements and platform enhancements to the platform on Saturday, April 12, 2025, from 20:00 UTC.

This scheduled maintenance window facilitates the deployment of advanced platform capabilities designed to improve your overall user experience. ​

During this maintenance window, the Anaplan platform will be unavailable. Full-service functionality will be restored upon completion, allowing you to resume your business operations. ​

We appreciate your understanding as we continue to evolve our platform to better serve your business needs.​

If you have any questions or concerns regarding this maintenance window, please contact Anaplan Customer Care.
Apr 3, 14:15 UTC
Apr 12, 2025
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