All Systems Operational

us1: Data Center - US East Operational
us2: Data Center - US West Operational
eu1: Data Center - Netherlands Operational
eu2: Data Center - Germany Operational
eu4: Cloud - Europe Operational
us5: Cloud - US East Operational
ap1: Cloud - Japan Operational
us7: Cloud - US Operational
us3: Cloud - US Operational
us4: Cloud - US Operational
ca1: Cloud - Canada Operational
au1: Cloud - Australia Operational
eu3: Cloud - Europe Operational
me1: Cloud - Saudi Arabia Operational
in1: Cloud - India Operational
id1: Cloud - Indonesia Operational
gb1: Cloud - UK Operational
ae1: Cloud - UAE Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
September 13: Scheduled platform maintenance - platform unavailable
Completed - The scheduled maintenance has been completed.
Sep 13, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 12, 15:41 UTC
Scheduled - Anaplan will be implementing key infrastructure improvements and platform enhancements to the platform on Saturday, September 13, 2025, from 20:00 UTC.  

This scheduled maintenance window facilitates the deployment of advanced platform capabilities designed to improve your overall user experience.  

During this maintenance window, the Anaplan platform will be unavailable. Full-service functionality will be restored upon completion, allowing you to resume your business operations.  

We appreciate your understanding as we continue to evolve our platform to better serve your business needs.

If you have any questions or concerns regarding this maintenance window, please contact Anaplan Support.
Sep 4, 08:23 UTC
September 13: Scheduled Platform Maintenance Anaplan Google Cloud Dedicated; Platform Unavailable
Completed - The scheduled maintenance has been completed.
Sep 13, 21:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 UTC
Scheduled - Anaplan will be implementing key infrastructure improvements and platform enhancements to the platform on Saturday, September 13, 2025, from 20:00 UTC.  

This scheduled maintenance window facilitates the deployment of advanced platform capabilities designed to improve your overall user experience.  

During this maintenance window, the Anaplan platform will be unavailable. Full-service functionality will be restored upon completion, allowing you to resume your business operations.  

We appreciate your understanding as we continue to evolve our platform to better serve your business needs.

If you have any questions or concerns regarding this maintenance window, please contact Anaplan Support
Sep 4, 08:23 UTC
Sep 12, 2025
Platform Alerts
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 12, 09:32 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 12, 09:24 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Sep 12, 08:50 UTC
Update - We are currently investigating an issue resulting in customers experiencing intermittent slow performance on the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 12, 08:22 UTC
Investigating - We are currently investigating an issue resulting in customers experiencing degraded performance when using some functionalities within the User Experience (the UX) pages.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 12, 08:14 UTC
Sep 11, 2025

No incidents reported.

Sep 10, 2025
Platform Alerts
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 10, 11:44 UTC
Update - We continue to monitor the platform to ensure that no additional issues arise. An update will be provided in 60 minutes or upon resolution.

If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.
Sep 10, 10:42 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 10, 09:25 UTC
Identified - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Initial indications are positive and customers should start seeing integrations complete.

Currently, we do not yet have a time to full resolution. We will provide further updates in 30 minutes or upon resolution.
Sep 10, 09:16 UTC
Investigating - We are currently investigating a reoccurrence of the earlier issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 10, 08:59 UTC
Platform Alerts
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 10, 08:15 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 10, 07:52 UTC
Update - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately next 30 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.
Sep 10, 07:23 UTC
Update - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately next 30 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.
Sep 10, 07:07 UTC
Identified - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately 30 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.
Sep 10, 06:38 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 10, 06:17 UTC
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025
Platform Incident: Resolved
Postmortem - Read details
Sep 12, 15:59 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 3, 17:49 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 3, 17:37 UTC
Update - Thank you for your patience as we continue to investigate this issue. We have identified the potential source of the issue and are isolating it from service. We have also engaged the vendor for further assistance.

Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Sep 3, 17:12 UTC
Update - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Sep 3, 16:39 UTC
Investigating - We are currently investigating an issue resulting in some customers not being able to load models.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 3, 16:33 UTC
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