All Systems Operational
Anaplan Data Center - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - US West Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Netherlands Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Germany Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Amazon Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Japan Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Amazon Cloud Public - US Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Canada Operational
Planning Platform Operational
Authentication and Login Operational
Intelligence Capabilities Operational
User Administration Operational
Anaplan Amazon Cloud - Australia Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2022

No incidents reported today.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Postmortem - Read details
Nov 29, 22:07 UTC
Resolved - We have confirmed that the issue is now resolved. We deeply apologize for any impact this issue may have caused.We appreciate your patience and partnership as we worked through this issue. We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any questions, concerns, or continue to experience errors, please do not hesitate to contact us at Anaplan Support.
Nov 24, 06:20 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities. Our engineers will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.

We will provide a final update to you when we consider this situation fully resolved.

Nov 24, 05:55 UTC
Identified - We have identified the likely cause of the issue, and we are focused right now on restoring your service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately 15 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.

Nov 24, 05:37 UTC
Update - We are currently experiencing issue with the internal network resulting in latency for some customers.

Our engineering team is working to identify the root cause and implement a solution.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.

Nov 24, 05:20 UTC
Update - We are currently experiencing issues where some of our customers are encountering slowness.
Our engineering team is working to identify the root cause and implement a solution.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.

Nov 24, 04:46 UTC
Investigating - We are investigating a potential issue impacting Anaplan Platform.
We will provide regular updates on this page until the issue is resolved.

Nov 24, 04:35 UTC
Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022
Completed - The scheduled maintenance has been completed.
Nov 19, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, November 19, 2022, from 1:00 p.m. to 5:00 p.m. PST.

These infrastructure changes enable us to continue delivering cutting-edge platform features to help you seamlessly navigate Anaplan and ultimately, speed decision-making.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, November 19, 2022 at 11:00 AM (HST)

San Francisco (U.S.A.)
Saturday, November 19, 2022 at 1:00 PM (PST)

Denver (U.S.A.)
Saturday, November 19, 2022 at 2:00 PM (MST)

Minneapolis (U.S.A.)
Saturday, November 19, 2022 at 3:00 PM (CST)

New York (U.S.A.)
Saturday, November 19, 2022 at 4:00 PM (EST)

Buenos Aires (Argentina)
Saturday, November 19, 2022 at 6:00 PM (ART)

London (United Kingdom)
Saturday, November 19, 2022 at 9:00 PM (GMT)

Paris (France)
Saturday, November 19, 2022 at 10:00 PM (CET)

Moscow (Russia)
Sunday, November 20, 2022 at 12:00 AM (MSK)

New Delhi (India)
Sunday, November 20, 2022 at 2:30 AM (IST)

Singapore
Sunday, November 20, 2022 at 5:00 AM (SGT)

Japan
Sunday, November 20, 2022 at 6:00 AM (JST)

Sydney (Australia)
Sunday, November 20, 2022 at 8:00 AM (AEDT)

Auckland (New Zealand)
Sunday, November 20, 2022 at 10:00 AM (NZDT)

Nov 14, 17:36 UTC
Nov 18, 2022

No incidents reported.