All Systems Operational
US Anaplan Platform   Operational
EU Anaplan Platform   Operational
Integration and Extensions   Operational
Anaplan Community   Operational
Anaplan Website   Operational
Anaplan Learning Center   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 15, 2019

No incidents reported today.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019
Completed - The scheduled maintenance has been completed.
Feb 9, 18:24 PST
Update - The February 9, 2019 maintenance window has not yet been completed. At this time, we estimate that the maintenance will be completed at 6:30 p.m. PDT. We apologize for the inconvenience and will update the status components here once the maintenance window has been completed.
Feb 9, 18:08 PST
Update - The February 9, 2019 maintenance window has not yet been completed. At this time, we estimate that the maintenance will be completed at 6:00 p.m. PDT. We apologize for the inconvenience and will update the status components here once the maintenance window has been completed.
Feb 9, 17:00 PST
Update - The February 9, 2019 maintenance window has not yet been completed. At this time, we estimate that the maintenance will be completed at 5:00 p.m. PDT. We apologize for the inconvenience and will update the status components here once the maintenance window has been completed.
Feb 9, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 08:00 PST
Scheduled - Anaplan will perform scheduled maintenance to make substantial improvements to our data center infrastructure on Saturday, February 9, 2019, from 8:00 a.m. to 4:00 p.m. PST. These improvements include upgrades to the system software that hosts Anaplan services, as well as continued security enhancements. These upgrades will make Anaplan safer for our customers. Due to the scale of the upgrade, a larger, 8-hour maintenance window is required. The Anaplan platform will be offline during this maintenance window.

As this is a larger maintenance downtime window, we are providing a longer period of notice for our customers to plan and prepare. We will post a notification on status.anaplan.com as soon as the upgrade is complete. We appreciate your understanding as we improve our platform.
Jan 11, 14:31 PST
Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019
Postmortem - Read details
Feb 7, 16:32 PST
Resolved - On February 5th at 3:01 a.m. PT, Anaplan experienced a service interruption in our EU - Amsterdam data center, preventing some customers from accessing their workspaces. The disruption was the result of a temporary routing issue experienced with our Internet service provider, who were able to restore service at 3:09 a.m. PT
Feb 5, 03:15 PST
Feb 4, 2019
Postmortem - Read details
Feb 12, 12:27 PST
Resolved - Our engineers have restored service and Anaplan is now accessible. We sincerely apologize for any inconvenience that this/these issues may have caused and appreciate your patience while we hastily work to provide a comprehensive outline of the root cause. Root cause analysis will be posted to this page as soon as it is available. If you have any further questions or if you continue to receive an error, please contact us at support@anaplan.com.
Feb 4, 07:17 PST
Update - Thank you for your patience while we continue to investigate the recently reported issues regarding access to Anaplan. Our engineers are actively working to restore service and determine the root cause. Updates will be posted to this page as they are available.
Feb 4, 07:06 PST
Investigating - We are currently receiving reports of users unable to access Anaplan. Our engineers are aware and are actively investigating these reports. An update will be provided on this page as soon as more information is available. If you have any questions regarding this, please contact us at support@anaplan.com. We apologize for any inconvenience this may have caused and appreciate your patience while we work to resolve any issues.
Feb 4, 06:37 PST
Feb 3, 2019
Completed - The scheduled maintenance has been completed.
Feb 3, 16:56 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 07:00 PST
Scheduled - As part of our Customer First philosophy, we are committed to continuous improvement in the way in which we deliver online learning through our Learning Center (http://learning.anaplan.com). It’s time for an upgrade!
Starting on February 1st, 2019, the Learning Center will be offline while we upgrade the site to improve your learning experience, add new features, and prepare for our continued growth.

New enhancements included with this maintenance include:
• Better integration with our Community so that it is easier to navigate between these two resources
• New personalized dashboards for our customers, partners, and employees
• Reduced mouse-clicks to access and launch your training
• Simplified navigation to guide you to where you want to go
• Extended user privacy preferences to give you greater access to your data
• Improved course catalog to make it easier to search for courses
• Quicker access to customer support, the latest news, and Community forums for collaboration
• Enhanced graphics to make your experience more intuitive
Jan 22, 07:06 PST
Feb 2, 2019

No incidents reported.