All Systems Operational
Anaplan Data Center - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - US West Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Netherlands Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Germany Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Amazon Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Japan Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Amazon Cloud Public - US Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Canada Operational
Planning Platform Operational
Authentication and Login Operational
Intelligence Capabilities Operational
User Administration Operational
Anaplan Amazon Cloud - Australia Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 28, 2023

No incidents reported today.

Jan 27, 2023
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Jan 27, 10:01 UTC
Monitoring - We have performed some service remediation, and services have now returned to normal.
Jan 27, 09:56 UTC
Update - Thank you for your patience as we continue to investigate this issue.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.
If you have any questions or concerns, please do not hesitate to contact us at Anaplan Support.

Jan 27, 09:48 UTC
Investigating - We are currently experiencing issues resulting in degraded performance.
Our engineering team is working to identify the root cause and implement a solution.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.

Jan 27, 09:30 UTC
Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023
Postmortem - Read details
Jan 26, 21:11 UTC
Resolved - We have confirmed that the issue is now resolved. We deeply apologize for any impact this issue may have caused.We appreciate your patience and partnership as we worked through this issue. We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any questions, concerns, or continue to experience errors, please do not hesitate to contact us at Anaplan Support.
Jan 23, 19:33 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities. Our engineers will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.

We will provide a final update to you when we consider this situation fully resolved.

Jan 23, 19:27 UTC
Update - We have identified the likely cause of the issue, and we are focused right now on restoring your service as quickly as possible.
Jan 23, 19:18 UTC
Identified - Thank you for your patience as we continue to investigate this issue.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.
If you have any questions or concerns, please do not hesitate to contact us at Anaplan Support.

Jan 23, 18:42 UTC
Investigating - We are currently experiencing issues impacting customers’ ability to run Cloudworks integrations in Germany and Netherlands.
Our engineering team is working to identify the root cause and implement a solution.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.

Jan 23, 18:10 UTC
Postmortem - Read details
Jan 26, 21:06 UTC
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Jan 23, 02:57 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities. Our engineers will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.

We will provide a final update to you when we consider this situation fully resolved.

Jan 23, 01:59 UTC
Update - Thank you for your patience as we continue to investigate this issue.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.
If you have any questions or concerns, please do not hesitate to contact us at Anaplan Support.

Jan 23, 01:36 UTC
Investigating - We are currently experiencing issues impacting customers in the Japan and Australia region, where they're unable to access their models.
Our engineering team is working to identify the root cause and implement a solution.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.

Jan 23, 01:01 UTC
Jan 22, 2023
Completed - The scheduled maintenance has been completed.
Jan 22, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 21:00 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, January 21, 2023, from 1:00 p.m. to 5:00 p.m. PST.

During this time, we’ll be strengthening the platform infrastructure. Updates such as this help deliver an optimal experience when working in Anaplan.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, January 21, 2023 at 11:00 AM (HST)

San Francisco (U.S.A.)
Saturday, January 21, 2023 at 1:00 PM (PST)

Denver (U.S.A.)
Saturday, January 21, 2023 at 2:00 PM (MST)

Minneapolis (U.S.A.)
Saturday, January 21, 2023 at 3:00 PM (CST)

New York (U.S.A.)
Saturday, January 21, 2023 at 4:00 PM (EST)

Buenos Aires (Argentina)
Saturday, January 21, 2023 at 6:00 PM (ART)

London (United Kingdom)
Saturday, January 21, 2023 at 9:00 PM (GMT)

Paris (France)
Saturday, January 21, 2023 at 10:00 PM (CET)

Moscow (Russia)
Sunday, January 22, 2023 at 12:00 AM (MSK)

New Delhi (India)
Sunday, January 22, 2023 at 2:30 AM (IST)

Singapore
Sunday, January 22, 2023 at 5:00 AM (SGT)

Japan
Sunday, January 22, 2023 at 6:00 AM (JST)

Sydney (Australia)
Sunday, January 22, 2023 at 8:00 AM (AEDT)

Auckland (New Zealand)
Sunday, January 22, 2023 at 10:00 AM (NZDT)

Jan 13, 17:08 UTC
Jan 21, 2023
Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.