All Systems Operational
US Anaplan Platform Operational
EU Anaplan Platform Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 22, 2017

No incidents reported today.

May 21, 2017

No incidents reported.

May 20, 2017
Completed - The scheduled maintenance has been completed.
May 20, 13:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:00 PDT
Scheduled - Anaplan will perform infrastructure maintenance to prepare for new features on Saturday, May 20, 2017, from 1 p.m. to 5 p.m. PDT. The Anaplan platform will be offline during this maintenance window, so plan to complete your Anaplan work outside of these hours. Once the maintenance is complete, you can resume your Anaplan work and should not experience any changes to your use of Anaplan.

Have questions or looking for an update? Stay in touch:
- Follow our platform status in real-time at status.anaplan.com
- Get in touch with our Customer Care team at support@anaplan.com

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, May 20, 2017 at 10:00 AM (HAST)

San Francisco (U.S.A.)
Saturday, May 20, 2017 at 1:00 PM (PDT)

New York (U.S.A.)
Saturday, May 20, 2017 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, May 20, 2017 at 5:00 PM (ART)

UTC
Saturday, May 20, 2017 at 8:00 PM (UTC)

London (United Kingdom)
Saturday, May 20, 2017 at 9:00 PM (BST)

Paris (France)
Saturday, May 20, 2017 at 10:00 PM (CEST)

Moscow (Russia)
Saturday, May 20, 2017 at 11:00 PM (MSK)

New Delhi (India)
Sunday, May 21, 2017 at 1:30 AM (IST)

Singapore
Sunday, May 21, 2017 at 4:00 AM (SGT)

Japan
Sunday, May 21, 2017 at 5:00 AM (JST)

Sydney (Australia)
Sunday, May 21, 2017 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, May 21, 2017 at 8:00 AM (NZST)
May 11, 16:41 PDT
May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017
Resolved - We are no longer receiving reports of this issue. Our engineers are continuing to look into root cause and findings will be posted here once available. Questions? Please contact us at support@anaplan.com.
May 12, 09:00 PDT
Update - We have identified the contributing issue within the browser. Our engineers are still investigating to determine the root cause.

For users encountering this issue, we recommend quitting and restarting your browser.
May 9, 04:55 PDT
Investigating - Some users who use single sign-on (SSO) have reported problems opening their models following our May 6, 2017 update. Our engineers are aware of the issue and are currently investigating it.

If you find that you return to your model list after attempting to open a model, you can work around this issue by clearing your browser cache. If this does not resolve the issue, or if you have further questions, please let us know right away at support@anaplan.com.
May 8, 11:15 PDT
May 11, 2017

No incidents reported.

May 10, 2017

No incidents reported.