All Systems Operational
Anaplan Data Center - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - US West Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Netherlands Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Germany Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Amazon Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Japan Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Amazon Cloud Public – US Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2022

No incidents reported today.

Jan 25, 2022
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Jan 25, 19:09 PST
Monitoring - The issue was identified to be with Anaplan Connect connector. Our engineers have restored the service. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Jan 25, 18:59 PST
Update - We are continuing to investigate the reported issues regarding Anaplan accessibility. We will provide regular updates on this page as we diligently work to resolve this issue(s). Please contact Anaplan Customer Care at support@anaplan.com if you continue to experience issues. Thank you for bearing with us.
Jan 25, 18:44 PST
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Jan 25, 18:35 PST
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022
Completed - The scheduled maintenance has been completed.
Jan 15, 16:47 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 13:00 PST
Scheduled - Anaplan will be making enhancements to the platform on Saturday, January 15, 2022, from 1:00 p.m. to 5:00 p.m. PST.

The security of our customers and products is a top priority at Anaplan. During this maintenance window, we’ll be taking the next step in Log4j remediation actions. We’ll continue our Log4j vulnerability mitigation by updating to the latest version, which will enhance platform security and resiliency. This is a critical patch that we aim to implement as swiftly as possible to ensure an optimal, secure experience while working within Anaplan.

We understand that this maintenance window was announced with short notice and may impact your business processes. We apologize for the inconvenience and appreciate your cooperation to remediate this vulnerability as soon as possible.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, January 15, 2022 at 11:00 AM (HST)

San Francisco (U.S.A.)
Saturday, January 15, 2022 at 1:00 PM (PST)

Denver (U.S.A.)
Saturday, January 15, 2022 at 2:00 PM (MST)

Minneapolis (U.S.A.)
Saturday, January 15, 2022 at 3:00 PM (CST)

New York (U.S.A.)
Saturday, January 15, 2022 at 4:00 PM (EST)

Buenos Aires (Argentina)
Saturday, January 15, 2022 at 6:00 PM (ART)

London (United Kingdom)
Saturday, January 15, 2022 at 9:00 PM (GMT)

Paris (France)
Saturday, January 15, 2022 at 10:00 PM (CET)

Moscow (Russia)
Saturday, January 16, 2022 at 12:00 AM (MSK)

New Delhi (India)
Sunday, January 16, 2022 at 2:30 AM (IST)

Singapore
Sunday, January 16, 2022 at 5:00 AM (SGT)

Japan
Sunday, January 16, 2022 at 6:00 AM (JST)

Sydney (Australia)
Sunday, January 16, 2022 at 8:00 AM (AEDT)

Auckland (New Zealand)
Sunday, January 16, 2022 at 10:00 AM (NZDT)
Jan 7, 10:04 PST
Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.