All Systems Operational
Anaplan Platform US-1 Operational
Anaplan Platform US-3 Operational
Anaplan Platform US-4 Operational
Anaplan Platform EU-2 Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021
Completed - The scheduled maintenance has been completed.
Feb 20, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 13:00 PST
Scheduled - Anaplan will be making enhancements to the platform on Saturday, February 20, 2021, from 1:00 p.m. to 5:00 p.m. PST. 

These platform updates are designed with our users at top of mind. During this time we’ll be strengthening our network to continue delivering an optimal, continuous planning experience for our users.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, February 20, 2021 at 11:00 AM (HST)

San Francisco (U.S.A.)
Saturday, February 20, 2021 at 1:00 PM (PST)

Denver (U.S.A.)
Saturday, February 20, 2021 at 2:00 PM (MST)

Minneapolis (U.S.A.)
Saturday, February 20, 2021 at 3:00 PM (CST)

New York (U.S.A.)
Saturday, February 20, 2021 at 4:00 PM (EST)

Buenos Aires (Argentina)
Saturday, February 20, 2021 at 6:00 PM (ART)

London (United Kingdom)
Saturday, February 20, 2021 at 9:00 PM (GMT)

Paris (France)
Saturday, February 20, 2021 at 10:00 PM (CET)

Moscow (Russia)
Sunday, February 21, 2021 at 12:00 AM (MSK)

New Delhi (India)
Sunday, February 21, 2021 at 2:30 AM (IST)

Singapore
Sunday, February 21, 2021 at 5:00 AM (SGT)

Japan
Sunday, February 21, 2021 at 6:00 AM (JST)

Sydney (Australia)
Sunday, February 21, 2021 at 8:00 AM (AEDT)

Auckland (New Zealand)
Sunday, February 21, 2021 at 10:00 AM (NZDT)
Feb 11, 12:36 PST
Feb 19, 2021
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Feb 19, 02:43 PST
Monitoring - Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Feb 19, 02:16 PST
Update - We are continuing to investigate the reported issues regarding Anaplan accessibility. We will provide regular updates on this page as we diligently work to resolve this issue(s). Please contact Anaplan Customer Care at support@anaplan.com if you continue to experience issues. Thank you for bearing with us.
Feb 19, 02:11 PST
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Feb 19, 02:03 PST
Feb 18, 2021
Completed - The scheduled maintenance has been completed.
Feb 18, 03:45 PST
Update - We are currently working on new platform enhancements and need to extend our February, 18, 2021 maintenance window by up to 45 minutes. We will not be taking the platform offline to perform this maintenance.
Our engineers are actively working to complete these platform enhancements. We apologize for the inconvenience and will update the status page once maintenance is complete.
Feb 18, 02:49 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 01:01 PST
Scheduled - Anaplan will be performing some maintenance on the platform on Thursday February 18, 2021 from 1:00 a.m. to 3:00 a.m. PST. We will not be taking the platform offline to perform this maintenance.

Some users may experience a minor disruption if they are working in Anaplan during this time. Some in-app and email notifications may not send and some features may not be visible in the navigation window. These disruptions should not last more than one minute. Simply refresh Anaplan to resume work as usual. If any of these errors persist, please contact support.
Feb 17, 15:32 PST
Feb 17, 2021

No incidents reported.

Feb 16, 2021
Completed - The scheduled maintenance has been completed.
Feb 16, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 18:00 PST
Scheduled - Anaplan will be performing some maintenance on the platform on Tuesday February 16, 2021 from 6:00 p.m. to 8:00 p.m. PST. We will not be taking the platform offline to perform this maintenance.

Some users may experience a disruption and may not be able to log into Anaplan or logout if already working in Anaplan. This disruption should not last more than five minutes. If users cannot log into or out of Anaplan after five minutes, please contact support immediately.
Feb 15, 09:15 PST
Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021
Completed - The scheduled maintenance has been completed.
Feb 13, 16:13 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 13:00 PST
Scheduled - Anaplan will be making enhancements to the platform on Saturday, February 13th, 2021, from 1:00 p.m. to 5:00 p.m. PST.

This batch of platform updates will deliver some new features designed to optimize efficiencies for model builders. Soon, model builders will be able to: gain more visibility into model processes by viewing the date and time when an action was run, order lists by date or time, export formatted numbers in unformatted file types, and more quickly compare revisions or run model synchronizations in ALM.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, February 13, 2021 at 11:00 AM (HST)

San Francisco (U.S.A.)
Saturday, February 13, 2021 at 1:00 PM (PST)

Denver (U.S.A.)
Saturday, February 13, 2021 at 2:00 PM (MST)

Minneapolis (U.S.A.)
Saturday, February 13, 2021 at 3:00 PM (CST)

New York (U.S.A.)
Saturday, February 13, 2021 at 4:00 PM (EST)

Buenos Aires (Argentina)
Saturday, February 13, 2021 at 6:00 PM (ART)

London (United Kingdom)
Saturday, February 13, 2021 at 9:00 PM (GMT)

Paris (France)
Saturday, February 13, 2021 at 10:00 PM (CET)

Moscow (Russia)
Sunday, February 14, 2021 at 12:00 AM (MSK)

New Delhi (India)
Sunday, February 14, 2021 at 2:30 AM (IST)

Singapore
Sunday, February 14, 2021 at 5:00 AM (SGT)

Japan
Sunday, February 14, 2021 at 6:00 AM (JST)

Sydney (Australia)
Sunday, February 14, 2021 at 8:00 AM (AEDT)

Auckland (New Zealand)
Sunday, February 14, 2021 at 10:00 AM (NZDT)
Feb 5, 10:32 PST