All Systems Operational
US Anaplan Platform Operational
EU Anaplan Platform Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Anaplan will be making updates to the platform on Saturday, October 19, 2019, from 1:00pm to 5:00 pm PDT. The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

For more details on this release, please subscribe to the Platform Releases blog on the Anaplan Community, where you will be notified when additional information is available.

Have questions or looking for an update? Stay in touch:

Follow our platform status in real-time at status.anaplan.com
Find additional details about this release in the Platform Releases blog


Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, October 19, 2019 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, October 19, 2019 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, October 19, 2019 at 2:00 PM (MT)

Minneapolis (U.S.A.)
Saturday, October 19, 2019 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, October 19, 2019 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, October 19, 2019 at 5:00 PM (GMT-3)

London (United Kingdom)
Saturday, October 19, 2019 at 9:00 PM (BST)

Paris (France)
Saturday, October 19, 2019 at 10:00 PM (CEST)

Moscow (Russia)
Saturday, October 19, 2019 at 11:00 PM (MSK)

New Delhi (India)
Sunday, October 19, 2019 at 1:30 AM (IST)

Singapore
Sunday, October 19, 2019 at 4:00 AM (GMT+8)

Japan
Sunday, October 19, 2019 at 5:00 AM (JST)

Sydney (Australia)
Sunday, October 19, 2019 at 7:00 AM (AEST)

Auckland (New Zealand)
Sunday, October 19, 2019 at 9:00 AM (NZST)
Posted on Oct 10, 10:43 PDT
Past Incidents
Oct 13, 2019

No incidents reported today.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019
Completed - The scheduled maintenance has been completed.
Oct 5, 16:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 13:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 4, 09:42 PDT
Scheduled - Anaplan will be making infrastructure enhancements to the platform on Saturday, October 5, 2019, from 1 p.m. to 5 p.m. PDT. The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

Have questions or looking for an update? Stay in touch: 

Follow our platform status in real-time at status.anaplan.com
Find additional details about this release in the Platform Releases blog

Anaplan Platform Maintenance start time by major time zone:

Honolulu (U.S.A.)
Saturday, October 5, 2019 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, October 5 2019 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, October 5, 2019 at 2:00 PM (MT)

Minneapolis (U.S.A.)
Saturday, October 5, 2019 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday,October 5, 2019 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, October 5, 2019 at 5:00 PM (GMT-3)

London (United Kingdom)
Saturday, October 5, 2019 at 9:00 PM (BST)

Paris (France)
Saturday, October 5, 2019 at 10:00 PM (CEST)

Moscow (Russia)
Saturday, October 5, 2019 at 11:00 PM (MSK)

New Delhi (India)
Sunday, October 6, 2019 at 1:30 AM (IST)

Singapore
Sunday,October 6, 2019 at 4:00 AM (GMT+8)

Japan
Sunday, October 6, 2019 at 5:00 AM (JST)

Sydney (Australia)
Sunday, October 6, 2019 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, October 6, 2019 at 8:00 AM (NZST)
Sep 23, 10:21 PDT
Oct 4, 2019

No incidents reported.

Oct 3, 2019
Completed - The scheduled maintenance has been cancelled. If you’re experiencing any technical issues, please contact support@anaplan.com
Oct 3, 05:39 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 02:00 PDT
Scheduled - We will be updating the platform on Thursday October 3 between 09:30 UTC and 19:45 UTC (2:30 AM and 12:45 PM PDT). Users who are actively working in a model may experience a momentary disruption of service which can be remedied by logging back in. This update will have no impact on your models or data. If you have any questions regarding this, please contact us at support@anaplan.com. We apologize for any inconvenience this may have caused and appreciate your patience while we work to resolve any issues.
Oct 2, 11:31 PDT
Oct 2, 2019

No incidents reported.

Oct 1, 2019
Postmortem - Read details
Oct 4, 13:41 PDT
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Oct 1, 03:54 PDT
Monitoring - Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Oct 1, 03:40 PDT
Investigating - We are continuing to investigate the reported issues regarding Anaplan accessibility. We will provide regular updates on this page as we diligently work to resolve this issue(s). Please contact Anaplan Customer Care at support@anaplan.com if you continue to experience issues. Thank you for bearing with us.
Oct 1, 03:17 PDT
Identified - We have isolated the components impacted by the reported service interruption and have all engineers actively working to restore service to the Anaplan platform. A quick resolution is our top priority and we are committed to further investigating the root cause of this issue. We apologize for any inconvenience that this may have caused and appreciate your continued patience while we work toward a resolution. Thank you for being a valued Anaplan customer.
Oct 1, 02:49 PDT
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Oct 1, 02:42 PDT
Sep 30, 2019

No incidents reported.

Sep 29, 2019

No incidents reported.