All Systems Operational

us1: Data Center - US East Operational
us2: Data Center - US West Operational
eu1: Data Center - Netherlands Operational
eu2: Data Center - Germany Operational
eu4: Cloud - Europe Operational
us5: Cloud - US East Operational
ap1: Cloud - Japan Operational
us7: Cloud - US Operational
us3: Cloud - US Operational
us4: Cloud - US Operational
ca1: Cloud - Canada Operational
au1: Cloud - Australia Operational
eu3: Cloud - Europe Operational
me1: Cloud - Saudi Arabia Operational
in1: Cloud - India Operational
id1: Cloud - Indonesia Operational
gb1: Cloud - UK Operational
eu5: Cloud - Europe Operational
ae1: Cloud - UAE Operational
us9: Cloud - US Operational
sg1: Cloud - Singapore Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Important: IP allowlist update Sep 4, 2026 09:00-09:01 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 05, 2026 - 14:21 UTC
Scheduled - Important: IP allowlist update

Anaplan is expanding its network to boost platform performance and support long-term growth. New IP addresses are coming to the active production environment on September 4, 2026, and if you use certain regions, you will need to act before that deadline

The regions are:
ap1a
ap2a
ca1a
ca2a
eu5
me1
us5
us6

If you’re using any of those regions and you restrict inbound traffic and have allowlisted Anaplan IP addresses, you'll need to update your firewall settings.

The action is straightforward: you must add the new Anaplan IP addresses to your existing allowlists without removing the current ones. Both IP ranges will stay active.

You’ll find the complete, up-to-date list in the “URL, IP, and allowlist requirements” article on our Support website. You can use our onsite search to find the article, or you can copy/paste this URL into your browser: https://support.anaplan.com/url-ip-and-allowlist-requirements-c8235c7d-8af2-413b-a9ff-d465978806b9.

If you don't update before September 4, 2026, you risk connectivity failures affecting key platform components, including Anaplan CloudWorks™ and Anaplan Data Orchestrator (ADO).

To prevent any service disruptions, we strongly recommend coordinating with your internal IT or network security teams as soon as possible so that they can apply the necessary updates. Please contact your CSBP or Anaplan Support if you need additional help.
Aug 05, 2026 - 14:21 UTC

September 5: Scheduled platform maintenance - platform unavailable Sep 5, 2026 15:00-19:00 UTC

Anaplan will be implementing key infrastructure improvements and platform enhancements on Saturday, September 5, 2026, from 15:00 UTC.  

This scheduled maintenance window facilitates the deployment of advanced platform capabilities designed to improve your overall user experience.

During this maintenance window, the Anaplan platform will be unavailable. Full-service functionality will be restored upon completion, allowing you to resume your business operations.

We appreciate your understanding as we continue to evolve our platform to better serve your business needs.

If you have any questions or concerns regarding this maintenance window, please contact Anaplan Support.
Posted on Aug 27, 2026 - 10:15 UTC

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Platform Alerts
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 3, 18:04 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 3, 15:16 UTC
Identified - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
Sep 3, 15:12 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 3, 14:56 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Platform Alerts
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 1, 12:42 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 1, 12:19 UTC
Identified - Thank you for your continued patience while we investigate this issue. We have observed CloudWorks integrations starting and completing successfully across all regions; however, we continue to monitor the situation closely.

We will share further updates every 30 minutes as we work to resolve this as quickly as possible.
Sep 1, 11:45 UTC
Update - Thank you for your continued patience while we investigate this issue. We have confirmed a problem affecting CloudWorks integrations across multiple regions.

This remains a top priority, and we do not yet have an estimated time to resolution. We will continue to share updates every 30 minutes as we work to resolve this as quickly as possible.
Sep 1, 11:06 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Sep 1, 10:25 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 1, 09:49 UTC
Platform Alerts
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 1, 09:47 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 1, 09:28 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 1, 09:10 UTC

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Platform Alerts
Postmortem - Read details
Sep 3, 15:52 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Aug 27, 11:08 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Aug 27, 10:58 UTC
Identified - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, We will provide further updates in 30 minutes or upon resolution.
Aug 27, 10:57 UTC
Update - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Aug 27, 10:52 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to access the Anaplan Platform in Canada.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Aug 27, 10:22 UTC

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

August 22: Scheduled platform maintenance - platform unavailable
Completed - The scheduled maintenance has been completed.
Aug 22, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 15:00 UTC
Scheduled - Anaplan will be implementing key infrastructure improvements and platform enhancements on Saturday, August 22, 2026, from 15:00 UTC.  

This scheduled maintenance window facilitates the deployment of advanced platform capabilities designed to improve your overall user experience.

During this maintenance window, the Anaplan platform will be unavailable. Full-service functionality will be restored upon completion, allowing you to resume your business operations.

We appreciate your understanding as we continue to evolve our platform to better serve your business needs.

If you have any questions or concerns regarding this maintenance window, please contact Anaplan Support.
Aug 13, 17:00 UTC

Aug 21, 2026

No incidents reported.

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