All Systems Operational
US Anaplan Platform Operational
EU Anaplan Platform Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
July 17 Scheduled Maintenance Jul 17, 15:00-22:00 PDT
One of Anaplan's network providers will be performing maintenance at our Amsterdam data center on Wednesday, July 17 2019, at 9:45 pm UTC. The traffic shall switch over to secondary network with no manual intervention.

During this system update, there will be a short delay in service (approximately 5 minutes) for the traffic to switch over to the secondary network. Once the switch is complete, you can resume your work in Anaplan.

Traffic shall be routed back to the primary network on Thursday, July 18 2019, at 5:00 am UTC, during which there will be a short delay in service (approximately 5 minutes). Once the switch is complete, you can resume your work in Anaplan.
Posted on Jun 26, 12:23 PDT
July 23 Scheduled Maintenance Jul 23, 14:45-22:00 PDT
One of Anaplan's network providers will be performing maintenance at our Amsterdam data center on Wednesday, July 23 2019, at 9:45 pm UTC. The traffic shall switch over to secondary network with no manual intervention.

During this system update, there will be a short delay in service (approximately 5 minutes) for the traffic to switch over to the secondary network. Once the switch is complete, you can resume your work in Anaplan.

Traffic shall be routed back to the primary network on Thursday, July 24 2019, at 5:00 am UTC, during which there will be a short delay in service (approximately 5 minutes). Once the switch is complete, you can resume your work in Anaplan.
Posted on Jul 15, 09:06 PDT
Past Incidents
Jul 16, 2019

No incidents reported today.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019
Completed - The scheduled maintenance has been completed.
Jul 13, 16:19 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 13, 14:48 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 13:00 PDT
Scheduled - Anaplan will be making infrastructure enhancements to the platform on Saturday, July 13, 2019, from 1 p.m. to 5 p.m. PST. The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

Anaplan Platform Maintenance start time by major time zone:

Honolulu (U.S.A.)
Saturday, July 13, 2019 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, July 13, 2019 at 1:00 PM (PST)

Denver (U.S.A.)
Saturday, July 13, 2019 at 2:00 PM (MT)

Minneapolis (U.S.A.)
Saturday, July 13, 2019 at 3:00 PM (CST)

New York (U.S.A.)
Saturday, July 13, 2019 at 4:00 PM (EST)

Buenos Aires (Argentina)
Saturday, July 13, 2019 at 5:00 PM (ART)

London (United Kingdom)
Saturday, July 13, 2019 at 8:00 PM (GMT)

Paris (France)
Saturday, July 13, 2019 at 9:00 PM (CET)

Moscow (Russia)
Saturday, July 13, 2019 at 11:00 PM (MSK)

New Delhi (India)
Sunday, July 14, 2019 at 1:30 AM (IST)

Singapore
Sunday, July 14, 2019 at 4:00 AM (SGT)

Japan
Sunday, July 14, 2019 at 5:00 AM (JST)

Sydney (Australia)
Sunday, July 14, 2019 at 7:00 AM (AEDT)

Auckland (New Zealand)
Sunday, July 14, 2019 at 9:00 AM (NZDT)
Jul 9, 11:50 PDT
Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis.If you have any further questions, concerns or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Jul 11, 07:42 PDT
Monitoring - Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns or continue to receive an error(s), please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Jul 11, 07:35 PDT
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Jul 11, 07:12 PDT
Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.

Jul 2, 2019

No incidents reported.