All Systems Operational
Anaplan Data Center - US East Operational
Anaplan Data Center - US West Operational
Anaplan Data Center - Netherlands Operational
Anaplan Data Center - Germany Operational
Anaplan Google Cloud - Dedicated Operational
Anaplan Amazon Cloud - Dedicated Operational
Anaplan Google Cloud Public - US East Operational
Anaplan Google Cloud Public - Japan Operational
Anaplan Amazon Cloud Public - US Operational
Anaplan Google Cloud Public - Canada Operational
Anaplan Amazon Cloud - Australia Operational
Anaplan Amazon Cloud - Europe Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2023

No incidents reported today.

Sep 23, 2023
September 23 Scheduled Platform Maintenance; Platform Unavailable
Completed - The scheduled maintenance has been completed.
Sep 23, 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, September 23, 2023, from 1:00 p.m. to 5:00 p.m. PDT. During this time we will release standard infrastructure enhancements to ensure Anaplan continues to deliver a superior user experience.

The platform will be offline during this maintenance event. Once the updates are complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, September 23, 2023 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, September 23 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, September 23, 2023 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, September 23, 2023 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, September 23, 2023 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, September 23, 2023 at 5:00 PM (ART)

London (United Kingdom)
Saturday, September 23, 2023 at 9:00 PM (BST)

Paris (France)
Saturday, September 23, 2023 at 10:00 PM (CEST)

Moscow (Russia)
Saturday, September 23, 2023 at 11:00 PM (MSK)

New Delhi (India)
Sunday, September 24, 2023 at 1:30 AM (IST)

Singapore
Sunday, September 24, 2023 at 4:00 AM (SGT)

Japan
Sunday, September 24, 2023 at 5:00 AM (JST)

Sydney (Australia)
Sunday, September 24, 2023 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, September 24, 2023 at 8:00 AM (NZST)
Sep 15, 19:16 UTC
September 23; Third Party Maintenance Anaplan Google & Amazon Cloud Dedicated; Platform Available
Completed - The scheduled maintenance has been completed.
Sep 23, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 UTC
Scheduled - Anaplan is working with our third party authentication vendor to make enhancements to the platform on Saturday, September 23, 2023, from 1:00 p.m. to 1:30 p.m. PDT.
We do not anticipate that this maintenance will impact customers already logged on to the Platform. However, some users logging on during this window, may experience a brief interruption and notice a login failure. If you experience this, please allow 5 minutes and retry.
If you experience issues beyond a 15-minute window, please contact support.anaplan.com
Sep 19, 17:10 UTC
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Platform Alerts
Postmortem - Read details
Sep 22, 18:37 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 18, 01:17 UTC
Identified - Thank you for your patience as we continue to investigate this issue. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Sep 18, 00:48 UTC
Investigating - We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 18, 00:30 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023
Platform Alerts
Postmortem - Read details
Sep 18, 18:13 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 12, 14:50 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 12, 14:41 UTC
Identified - We have identified the likely cause of the issue, and we are focused right now on restoring service as quickly as possible. Currently, we do not yet have a time to resolution. We will provide further updates in 30 minutes or upon resolution.
Sep 12, 14:12 UTC
Investigating - We are currently investigating a reoccurrence of the earlier issue, resulting in customers experiencing degraded performance when using some functionalities within the New User Experience (NUX) pages.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 12, 13:43 UTC
Platform Alerts
Postmortem - Read details
Sep 18, 18:13 UTC
Resolved - We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Sep 12, 11:44 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Sep 12, 11:13 UTC
Update - Thank you for your patience as we continue to investigate this issue. After restarting one of the underlying components we are seeing some improvement to page load times; however, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Sep 12, 10:45 UTC
Investigating - We are currently investigating an issue resulting in customers experiencing degraded performance when using some functionalities within the New User Experience (NUX) pages.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Sep 12, 10:17 UTC
Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

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