All Systems Operational
Anaplan Data Center - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - US West Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Netherlands Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Germany Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Amazon Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Japan Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Amazon Cloud Public - US Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Canada Operational
Planning Platform Operational
Authentication and Login Operational
Intelligence Capabilities Operational
User Administration Operational
Anaplan Amazon Cloud - Australia Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Aug 8, 13:25 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities. Our engineers will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.

We will provide a final update to you when we consider this situation fully resolved.

Aug 8, 13:02 UTC
Identified - We are seeing some improvements in service and workspaces accessibility, but are still monitoring the situation. We will provide further updates in 30 minutes or on resolution.
Aug 8, 12:54 UTC
Update - We are continuing to investigate this issue. We will provide further updates in 30 minutes.
Aug 8, 12:35 UTC
Update - We are continuing to investigate this issue. We will provide further updates in 30 minutes.
Aug 8, 12:04 UTC
Update - Thank you for your patience as we continue to investigate this issue.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.
If you have any questions or concerns, please do not hesitate to contact us at Anaplan Support.

Aug 8, 11:29 UTC
Update - We are currently experiencing issues impacting customers’ ability to access workspaces.
Our engineering team is working to identify the root cause and implement a solution.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.

Aug 8, 11:10 UTC
Investigating - We are investigating a potential issue impacting Anaplan Platform.
We will provide regular updates on this page until the issue is resolved.

Aug 8, 11:07 UTC
Aug 7, 2022

No incidents reported.

Aug 6, 2022
Completed - The scheduled maintenance has been completed.
Aug 6, 22:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:02 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, August 6th, 2022, from 1:00 p.m. to 5:00 p.m. PDT. 

These infrastructure changes enable us to continue delivering cutting-edge platform features to help you seamlessly navigate Anaplan and ultimately, speed decision-making.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, August 6, 2022 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, August 6, 2022 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, August 6, 2022 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, August 6, 2022 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, August 6, 2022 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, August 6, 2022 at 5:00 PM (ART)

London (United Kingdom)
Saturday, August 6, 2022 at 9:00 PM (BST)

Paris (France)
Saturday, August 6, 2022 at 10:00 PM (CEST)

Moscow (Russia)
Sunday, August 6, 2022 at 11:00 PM (MSK)

New Delhi (India)
Sunday, August 7, 2022 at 1:30 AM (IST)

Singapore
Sunday, August 7, 2022 at 4:00 AM (SGT)

Japan
Sunday, August 7, 2022 at 5:00 AM (JST)

Sydney (Australia)
Sunday, August 7, 2022 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, August 7, 2022 at 8:00 AM (NZST)

Jul 28, 15:03 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 21:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:02 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, August 6th, 2022, from 1:00 p.m. to 5:00 p.m. PDT.

These infrastructure changes enable us to continue delivering cutting-edge platform features to help you seamlessly navigate Anaplan and ultimately, speed decision-making.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, August 6, 2022 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, August 6, 2022 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, August 6, 2022 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, August 6, 2022 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, August 6, 2022 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, August 6, 2022 at 5:00 PM (ART)

London (United Kingdom)
Saturday, August 6, 2022 at 9:00 PM (BST)

Paris (France)
Saturday, August 6, 2022 at 10:00 PM (CEST)

Moscow (Russia)
Sunday, August 6, 2022 at 11:00 PM (MSK)

New Delhi (India)
Sunday, August 7, 2022 at 1:30 AM (IST)

Singapore
Sunday, August 7, 2022 at 4:00 AM (SGT)

Japan
Sunday, August 7, 2022 at 5:00 AM (JST)

Sydney (Australia)
Sunday, August 7, 2022 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, August 7, 2022 at 8:00 AM (NZST)

Jul 29, 15:03 UTC
Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022
Postmortem - Read details
Aug 4, 17:55 UTC
Resolved - We have confirmed that the issue is now resolved. We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue. We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any questions, concerns, or continue to experience errors, please do not hesitate to contact us at Anaplan Support.
Aug 2, 06:19 UTC
Monitoring - Service has now been restored; you should now be able to resume normal activities. Our engineers will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support.

We will provide a final update to you when we consider this situation fully resolved.

Aug 2, 05:57 UTC
Update - We have identified the likely cause of the issue, and we are focused right now on restoring your service as quickly as possible.

ESTIMATED TIME TO RESOLUTION: We estimate service will be restored in approximately 45 minutes.

*Please note the estimated time to resolution is an approximation based on information we have at this stage and is subject to change.

Aug 2, 05:23 UTC
Identified - We have identified the likely cause of the issue, and we are focused right now on restoring your service as quickly as possible. We will provide further updates in 30 minutes. Thank you for your patience while we work through this issue.
Aug 2, 04:53 UTC
Investigating - Thank you for your patience as we continue to investigate this issue.
We will continue to provide updates to you as we work to resolve this issue as quickly as possible.
If you have any questions or concerns, please do not hesitate to contact us at Anaplan Support.

Aug 2, 04:34 UTC
Update - We are diligently working to restore service related to recent customer reported issues. Additional updates will be posted to this page until service is restored or there is an estimated time to resolution.
Aug 2, 04:01 UTC
Identified - We have identified the issue preventing customers accessing the Anaplan Platform. Our engineers are actively working to restore service and determine the root cause. Updates will be posted to this page as they become available.
Aug 2, 03:32 UTC
Update - We are continuing to investigate the reported issues regarding Anaplan accessibility. We will provide regular updates on this page as we diligently work to resolve this issue(s). Please contact Anaplan Customer Care at support@anaplan.com if you continue to experience issues. Thank you for bearing with us.
Aug 2, 02:57 UTC
Investigating - We are investigating a potential issue impacting Anaplan Platform.
We will provide regular updates on this page until the issue is resolved.

Aug 2, 02:42 UTC
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.