All Systems Operational
US Anaplan Platform Operational
EU Anaplan Platform Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 25, 2020

No incidents reported today.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Completed - The scheduled maintenance has been completed.
Nov 21, 16:54 PST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 13:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 21, 11:07 PST
Scheduled - Anaplan will be making enhancements to the platform on Saturday, November 21, 2020, from 1:00 p.m. to 7:00 p.m. PST. During this time, we'll be making infrastructure updates to the network to enhance platform resiliency and optimize your experience in Anaplan.

We've extended this maintenance window by two hours in order to ensure these updates meet our highest quality standards and minimize customer impact. Our goal is to complete these updates under the extended window and will notify you when the updates are complete via our Status Page as usual.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, November 21, 2020 at 11:00 AM (HST)

San Francisco (U.S.A.)
Saturday, November 21, 2020 at 1:00 PM (PST)

Denver (U.S.A.)
Saturday, November 21, 2020 at 2:00 PM (MST)

Minneapolis (U.S.A.)
Saturday, November 21, 2020 at 3:00 PM (CST)

New York (U.S.A.)
Saturday, November 21, 2020 at 4:00 PM (EST)

Buenos Aires (Argentina)
Saturday, November 21, 2020 at 5:00 PM (ART)

London (United Kingdom)
Saturday, November 21, 2020 at 9:00 PM (GMT)

Paris (France)
Saturday, November 21, at 10:00 PM (CET)

Moscow (Russia)
Sunday, November 22, 2020 at 12:00 AM (MSK)

New Delhi (India)
Sunday, November 22, 2020 at 2:30 AM (IST)

Singapore
Sunday, November 22, 2020 at 5:00 AM (SGT)

Japan
Sunday, November 22, 2020 at 6:00 AM (JST)

Sydney (Australia)
Sunday, November 22, 2020 at 8:00 AM (AEDT)

Auckland (New Zealand)
Sunday, November 22, 2020 at 10:00 AM (NZDT)
Nov 21, 04:47 PST
Nov 20, 2020

No incidents reported.

Nov 19, 2020
Completed - The scheduled maintenance has been completed.
Nov 19, 08:50 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 PST
Scheduled - Anaplan will be making enhancements to the platform on Thursday, November 19, 2020 from 8:00 am. to 10:30 a.m. PDT.

During this maintenance window we’ll be updating our infrastructure and improving API services to prepare for future feature enhancements.

The Anaplan platform will be available during this time. We do not expect there to be any disruption, so if you experience any issues during or after the release window please contact support as usual.
Nov 18, 13:21 PST
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Nov 15, 23:14 PST
Monitoring - Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Nov 15, 23:06 PST
Identified - We have isolated the components impacted by the reported service interruption and have all engineers actively working to restore service to the Anaplan platform. A quick resolution is our top priority and we are committed to further investigating the root cause of this issue. We apologize for any inconvenience that this may have caused and appreciate your continued patience while we work toward a resolution. Thank you for being a valued Anaplan customer.
Nov 15, 23:02 PST
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Nov 15, 22:53 PST
Nov 14, 2020
Completed - The scheduled maintenance has been completed.
Nov 14, 15:34 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 13:00 PST
Scheduled - Anaplan will be making enhancements to the platform on Saturday, November 14, 2020, from 1:00 p.m. to 5:00 p.m. PST.

Platform improvements will include some exciting features for model builders. We’ll be treating Version settings as production data for more efficient module management and greater flexibility when setting up spoke models using ALM. Model names will also be automatically displayed as a column in line item blueprints to increase productivity for model builders.

Upcoming end of support for Business Map

To further our commitment at Anaplan to deliver a best-in-class experience, we will be sunsetting the Business Map feature and ending user access to it by late November 2020. We are making room for new exciting features that are currently in development.
Nov 5, 07:14 PST
Nov 13, 2020

No incidents reported.

Nov 12, 2020
Completed - The scheduled maintenance has been completed.
Nov 12, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 10:00 PST
Scheduled - Anaplan will be making enhancements to the platform on Thursday, November 12, 2020 from 10:00 am. to 11:00 a.m. PST. During this maintenance window we’ll be making infrastructure updates and improvements to API services to deliver new upcoming platform capabilities.
The Anaplan platform will be available during this time. Should you happen to experience a minor disruption, simply retry your request to resume your work in Anaplan
Nov 12, 09:42 PST
Nov 11, 2020
Completed - The scheduled maintenance has been completed.
Nov 11, 09:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 08:00 PST
Scheduled - Anaplan will be making enhancements to the platform on Wednesday, November 11, 2020 from 8:00 am. to 9:30 a.m. PST. During this maintenance window we’ll be making infrastructure updates and improvements to API services to deliver new upcoming platform capabilities.
The Anaplan platform will be available during this time. Should you happen to experience a minor disruption, simply retry your request to resume your work in Anaplan
Nov 10, 08:52 PST