All Systems Operational
Anaplan Data Center - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - US West Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Netherlands Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Germany Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Amazon Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Japan Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Amazon Cloud Public - US Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Canada Operational
Planning Platform Operational
Authentication and Login Operational
Intelligence Capabilities Operational
User Administration Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2022

No incidents reported today.

May 24, 2022

No incidents reported.

May 23, 2022
Platform Alerts
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
May 23, 17:52 PDT
Monitoring - Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
May 23, 00:50 PDT
Update - We are diligently working to restore service related to recent intermittent issue. Additional updates will be posted to this page until service is restored or there is an estimated time to resolution.
May 23, 00:29 PDT
Identified - We are diligently working to resolve the intermittent issue that has been recently identified. Our engineers are actively working to restore service and determine the root cause. Updates will be posted to this page as they become available.
May 22, 23:37 PDT
Update - We are continuing to investigate the reported issues regarding Anaplan accessibility. We will provide regular updates on this page as we diligently work to resolve this issue(s). Please contact Anaplan Customer Care at support@anaplan.com if you continue to experience issues. Thank you for bearing with us.
May 22, 23:02 PDT
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
May 22, 22:44 PDT
May 22, 2022
Platform Alerts
Resolved - We have confirmed that the Anaplan Cloudworks service remains accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
May 22, 07:02 PDT
Monitoring - Our engineers have restored service to the Anaplan Cloudworks platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
May 22, 03:34 PDT
Update - We investigating the reported issues regarding Anaplan Cloudworks. We will provide regular updates on this page as we diligently work to resolve this issue(s). Please contact Anaplan Customer Care at support@anaplan.com if you continue to experience issues. Thank you for bearing with us.
May 22, 03:15 PDT
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
May 22, 03:10 PDT
May 21, 2022
May 21, Scheduled Platform Maintenance Anaplan Google Dedicated; Platform Unavailable
Completed - The scheduled maintenance has been completed.
May 21, 15:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 13:01 PDT
Scheduled - Anaplan will be making enhancements to your environment on Saturday, May 21, 2022, from 1:00 p.m. to 5:00 p.m. PDT.

These platform updates are designed with our users at top of mind. During this time we’ll be strengthening our network to continue delivering an optimal, continuous planning experience for our users.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, May 21, 2022 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, May 21, 2022 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, May 21, 2022 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, May 21, 2022 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, May 21, 2022 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, May 21, 2022 at 5:00 PM (ART)

London (United Kingdom)
Saturday, May 21, 2022 at 9:00 PM (BST)

Paris (France)
Saturday, May 21, 2022 at 10:00 PM (CEST)

Moscow (Russia)
Sunday, May 21, 2022 at 11:00 PM (MSK)

New Delhi (India)
Sunday, May 22, 2022 at 1:30 AM (IST)

Singapore
Sunday, May 22, 2022 at 4:00 AM (SGT)

Japan
Sunday, May 22, 2022 at 5:00 AM (JST)

Sydney (Australia)
Sunday, May 22, 2022 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, May 22, 2022 at 8:00 AM (NZST)
May 13, 03:13 PDT
May 21, Scheduled Platform Maintenance; Platform Unavailable
Completed - The scheduled maintenance has been completed.
May 21, 15:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 13:00 PDT
Scheduled - Anaplan will be making enhancements to the platform on Saturday, May 21, 2022, from 1:00 p.m. to 5:00 p.m. PDT.

These infrastructure changes enable us to continue delivering cutting-edge platform features to help you seamlessly navigate Anaplan and ultimately, speed decision-making.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, May 21, 2022 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, May 21, 2022 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, May 21, 2022 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, May 21, 2022 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, May 21, 2022 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, May 21, 2022 at 5:00 PM (ART)

London (United Kingdom)
Saturday, May 21, 2022 at 9:00 PM (BST)

Paris (France)
Saturday, May 21, 2022 at 10:00 PM (CEST)

Moscow (Russia)
Sunday, May 21, 2022 at 11:00 PM (MSK)

New Delhi (India)
Sunday, May 22, 2022 at 1:30 AM (IST)

Singapore
Sunday, May 22, 2022 at 4:00 AM (SGT)

Japan
Sunday, May 22, 2022 at 5:00 AM (JST)

Sydney (Australia)
Sunday, May 22, 2022 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, May 22, 2022 at 8:00 AM (NZST)
May 13, 03:09 PDT
May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
May 14, Scheduled Platform Maintenance; Platform Unavailable
Completed - The scheduled maintenance has been completed.
May 14, 15:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 13:01 PDT
Scheduled - Anaplan will be making enhancements to the platform on Saturday, May 14, 2022, from 1:00 p.m. to 5:00 p.m. PDT.

This release includes fixes for customer-reported issues, along with a minor change to the order of the list of Export formats so that the most commonly used formats appear at the top of the list.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, May 14, 2022 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, May 14, 2022 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, May 14, 2022 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, May 14, 2022 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, May 14, 2022 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, May 14, 2022 at 5:00 PM (ART)

London (United Kingdom)
Saturday, May 14, 2022 at 9:00 PM (BST)

Paris (France)
Saturday, May 14, 2022 at 10:00 PM (CEST)

Moscow (Russia)
Sunday, May 14, 2022 at 11:00 PM (MSK)

New Delhi (India)
Sunday, May 15, 2022 at 1:30 AM (IST)

Singapore
Sunday, May 15, 2022 at 4:00 AM (SGT)

Japan
Sunday, May 15, 2022 at 5:00 AM (JST)

Sydney (Australia)
Sunday, May 15, 2022 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, May 15, 2022 at 8:00 AM (NZST)
May 6, 05:33 PDT
May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

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