All Systems Operational
Anaplan Data Center - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - US West Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Netherlands Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Data Center - Germany Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Amazon Cloud - Dedicated Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - US East Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Japan Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Amazon Cloud Public - US Operational
Planning Platform ? Operational
Authentication and Login ? Operational
Intelligence Capabilities ? Operational
User Administration ? Operational
Anaplan Google Cloud Public - Canada Operational
Planning Platform Operational
Authentication and Login Operational
Intelligence Capabilities Operational
User Administration Operational
Anaplan Amazon Cloud - Australia Operational
Planning Platform ? Operational
Authentication and Login ? Operational
User Administration ? Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Jul 1, 09:56 UTC
Monitoring - Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Jul 1, 09:06 UTC
Identified - We have identified the issue causing degraded performance for customers accessing the Anaplan Platform. Our engineers are actively working to restore service and determine the root cause. Updates will be posted to this page as they become available.
Jul 1, 08:48 UTC
Update - We are continuing to investigate the reported issues regarding Anaplan accessibility. We will provide regular updates on this page as we diligently work to resolve this issue(s). Please contact Anaplan Customer Care at support@anaplan.com if you continue to experience issues. Thank you for bearing with us.
Jul 1, 08:19 UTC
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Jul 1, 08:12 UTC
Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022
Completed - The scheduled maintenance has been completed.
Jun 25, 23:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 20:00 UTC
Scheduled - Anaplan will be making enhancements to the platform on Saturday, June 25, 2022, from 1:00 p.m. to 5:00 p.m. PDT.

During this time, we’ll be strengthening the platform infrastructure. Updates such as this help deliver an optimal experience when working in Anaplan.

The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, June 25, 2022 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, June 25, 2022 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, June 25, 2022 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, June 25, 2022 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, June 25, 2022 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, June 25, 2022 at 5:00 PM (ART)

London (United Kingdom)
Saturday, June 25, 2022 at 9:00 PM (BST)

Paris (France)
Saturday, June 25, 2022 at 10:00 PM (CEST)

Moscow (Russia)
Sunday, June 25, 2022 at 11:00 PM (MSK)

New Delhi (India)
Sunday, June 26, 2022 at 1:30 AM (IST)

Singapore
Sunday, June 26, 2022 at 4:00 AM (SGT)

Japan
Sunday, June 26, 2022 at 5:00 AM (JST)

Sydney (Australia)
Sunday, June 26, 2022 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, June 26, 2022 at 8:00 AM (NZST)

Jun 17, 16:37 UTC
Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Postmortem - Read details
Jun 23, 09:05 UTC
Resolved - We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Jun 21, 08:19 UTC
Monitoring - Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Jun 21, 07:52 UTC
Update - We are continuing to work on a fix for this issue.
Jun 21, 07:52 UTC
Update - We are continuing to work on a fix for this issue.
Jun 21, 07:41 UTC
Update - We are continuing to work on a fix for this issue.
Jun 21, 07:37 UTC
Update - We are continuing to work on a fix for this issue.
Jun 21, 07:26 UTC
Update - We are diligently working to restore service related to recent customer reported issues. Additional updates will be posted to this page until service is restored or there is an estimated time to resolution.
Jun 21, 07:14 UTC
Identified - We have identified the issue preventing customers accessing the Anaplan Platform. Our engineers are actively working to restore service and determine the root cause. Updates will be posted to this page as they become available.
Jun 21, 07:05 UTC
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Jun 21, 06:52 UTC
Jun 20, 2022

No incidents reported.