All Systems Operational
Anaplan Platform US-1 Operational
Anaplan Platform US-3 Operational
Anaplan Platform US-4 Operational
Anaplan Platform EU-2 Operational
Integration and Extensions Operational
Anaplan Community Operational
Anaplan Website Operational
Anaplan Learning Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 20, 2021

No incidents reported today.

Jun 19, 2021
Completed - The scheduled maintenance has been completed.
Jun 19, 15:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 13:00 PDT
Scheduled - Anaplan will be making enhancements to the platform on Saturday, June 19, 2021, from 1:00 p.m. to 5:00 p.m. PDT.

This maintenance window includes infrastructure updates that will continue to strengthen the Anaplan platform. These updates will allow us to deliver future enhancements to your planning experience.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, June 19, 2021 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, June 19, 2021 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, June 19, 2021 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, June 19, 2021 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, June 19, 2021 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, June 19, 2021 at 5:00 PM (ART)

London (United Kingdom)
Saturday, June 19, 2021 at 9:00 PM (BST)

Paris (France)
Saturday, June 19, 2021 at 10:00 PM (CEST)

Moscow (Russia)
Saturday, June 19, 2021 at 11:00 PM (MSK)

New Delhi (India)
Sunday, June 20, 2021 at 1:30 AM (IST)

Singapore
Sunday, June 20, 2021 at 4:00 AM (SGT)

Japan
Sunday, June 20, 2021 at 5:00 AM (JST)

Sydney (Australia)
Sunday, June 20, 2021 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, June 20, 2021 at 8:00 AM (NZST)
Jun 11, 08:25 PDT
Completed - The scheduled maintenance has been completed.
Jun 19, 15:43 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 13:00 PDT
Scheduled - Anaplan will be making enhancements to your environment on Saturday, June 19, 2021, from 1:00 p.m. to 5:00 p.m. PDT.

During this window we will be making platform improvements that will allow us to deliver upcoming capabilities to enhance your experience in Anaplan.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.

Maintenance by major time zone:

Honolulu (U.S.A.)
Saturday, June 19, 2021 at 10:00 AM (HST)

San Francisco (U.S.A.)
Saturday, June 19, 2021 at 1:00 PM (PDT)

Denver (U.S.A.)
Saturday, June 19, 2021 at 2:00 PM (MDT)

Minneapolis (U.S.A.)
Saturday, June 19, 2021 at 3:00 PM (CDT)

New York (U.S.A.)
Saturday, June 19, 2021 at 4:00 PM (EDT)

Buenos Aires (Argentina)
Saturday, June 19, 2021 at 5:00 PM (ART)

London (United Kingdom)
Saturday, June 19, 2021 at 9:00 PM (BST)

Paris (France)
Saturday, June 19, 2021 at 10:00 PM (CEST)

Moscow (Russia)
Saturday, June 19, 2021 at 11:00 PM (MSK)

New Delhi (India)
Sunday, June 20, 2021 at 1:30 AM (IST)

Singapore
Sunday, June 20, 2021 at 4:00 AM (SGT)

Japan
Sunday, June 20, 2021 at 5:00 AM (JST)

Sydney (Australia)
Sunday, June 20, 2021 at 6:00 AM (AEST)

Auckland (New Zealand)
Sunday, June 20, 2021 at 8:00 AM (NZST)
Jun 11, 08:21 PDT
Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 15:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 13:00 PDT
Scheduled - Anaplan will be making enhancements to the platform on Saturday, June 12, 2021 from 1:00 p.m. to 5:00 p.m. PST.

During this time we’ll be further strengthening the platform infrastructure. These updates will continue to optimize your Anaplan experience and prepare us for upcoming activities.

The platform will be offline during this maintenance event. Once the maintenance is complete, you can resume your work in Anaplan.
Jun 4, 08:27 PDT
Completed - The scheduled maintenance has been completed.
Jun 12, 15:40 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 15:31 PDT
Scheduled - Anaplan will be making a no-downtime enhancement to the platform on Saturday, June 12, 2021, from 3:30 p.m. to 3:40 p.m. PDT.

While we do not expect this maintenance to impact most customers, some users may experience a brief interruption. Some customers using the system via API services or manually interacting with the system during this time may see up to a 10-minute impact.

If you experience issues beyond this 10-minute window, please contact support@anaplan.com.
Jun 12, 14:38 PDT
Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise. If you have any questions, concerns, or continue to receive errors, please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Jun 9, 16:01 PDT
Update - We are diligently working to restore services related to the use of Administration, all other features and functions are not impacted. Additional updates will be posted to this page until service is restored or there is an estimated time to resolution.
Jun 9, 14:59 PDT
Update - We are diligently working to restore service related to recent customer reported issues. Additional updates will be posted to this page until service is restored or there is an estimated time to resolution.
Jun 9, 14:14 PDT
Update - We are diligently working to restore service related to recent customer reported issues. Additional updates will be posted to this page until service is restored or there is an estimated time to resolution.
Jun 9, 13:44 PDT
Update - We have identified the issue preventing customers accessing the Anaplan Platform. Our engineers are actively working to restore service and determine the root cause. Updates will be posted to this page as they become available.
Jun 9, 13:15 PDT
Identified - Thank you for your patience as we continue to investigate reports of Anaplan accessibility issues. If you continue to experience issues please don’t hesitate to contact us at support@anaplan.com.
Jun 9, 12:46 PDT
Investigating - Thank you for your patience as we continue to investigate reports of Anaplan accessibility issues. If you continue to experience issues please don’t hesitate to contact us at support@anaplan.com.
Jun 9, 12:44 PDT
Update - We have isolated the components impacted by the reported service interruption and have all engineers actively working to restore service to the Anaplan platform. A quick resolution is our top priority and we are committed to further investigating the root cause of this issue. We apologize for any inconvenience that this may have caused and appreciate your continued patience while we work toward a resolution. Thank you for being a valued Anaplan customer.
Jun 9, 12:15 PDT
Identified - We have isolated the components impacted by the reported service interruption and have all engineers actively working to restore service to the Anaplan platform. A quick resolution is our top priority and we are committed to further investigating the root cause of this issue. We apologize for any inconvenience that this may have caused and appreciate your continued patience while we work toward a resolution. Thank you for being a valued Anaplan customer.
Jun 9, 12:11 PDT
Investigating - We are receiving reports of our customers experiencing issues accessing the Anaplan platform. Our engineers are aware and actively investigating. We will provide regular updates on this page until the issues are resolved. We apologize for the inconvenience this may be causing and appreciate your patience.
Jun 9, 11:49 PDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.