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All Systems Operational
US Anaplan Platform
Operational
EU Anaplan Platform
Operational
Integration and Extensions
Operational
Anaplan Community
Operational
Anaplan Website
Operational
Anaplan Learning Center
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 25, 2019
No incidents reported today.
Aug 24, 2019
Completed -
The scheduled maintenance has been completed.
Aug 24, 16:32 PDT
Aug 24, 16:32 PDT
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 24, 16:26 PDT
Aug 24, 16:26 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 13:00 PDT
Aug 24, 13:00 PDT
Scheduled -
Anaplan will be making infrastructure enhancements to the platform on Saturday, August 24th, 2019, from 1 p.m. to 5 p.m. PDT. The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.
Have questions or looking for an update? Stay in touch:
Follow our platform status in real-time at status.anaplan.com
Find additional details about this release in the Platform Releases blog
Anaplan Platform Maintenance start time by major time zone:
Honolulu (U.S.A.)
Saturday, August 24, 2019 at 10:00 AM (HST)
San Francisco (U.S.A.)
Saturday, August 24, 2019 at 1:00 PM (PDT)
Denver (U.S.A.)
Saturday, August 24, 2019 at 2:00 PM (MT)
Minneapolis (U.S.A.)
Saturday, August 24, 2019 at 3:00 PM (CDT)
New York (U.S.A.)
Saturday, August 24, 2019 at 4:00 PM (EDT)
Buenos Aires (Argentina)
Saturday, August 24, 2019 at 5:00 PM (GMT-3)
London (United Kingdom)
Saturday, August 24, 2019 at 9:00 PM (BST)
Paris (France)
Saturday, August 24, 2019 at 10:00 PM (CEST)
Moscow (Russia)
Saturday, August 24, 2019 at 11:00 PM (MSK)
New Delhi (India)
Sunday, August 25, 2019 at 1:30 AM (IST)
Singapore
Sunday, August 25, 2019 at 4:00 AM (GMT+8)
Japan
Sunday, August 25, 2019 at 5:00 AM (JST)
Sydney (Australia)
Sunday, August 25, 2019 at 6:00 AM (AEST)
Auckland (New Zealand)
Sunday, August 25, 2019 at 8:00 AM (NZST)
Aug 19, 12:16 PDT
Have questions or looking for an update? Stay in touch:
Follow our platform status in real-time at status.anaplan.com
Find additional details about this release in the Platform Releases blog
Anaplan Platform Maintenance start time by major time zone:
Honolulu (U.S.A.)
Saturday, August 24, 2019 at 10:00 AM (HST)
San Francisco (U.S.A.)
Saturday, August 24, 2019 at 1:00 PM (PDT)
Denver (U.S.A.)
Saturday, August 24, 2019 at 2:00 PM (MT)
Minneapolis (U.S.A.)
Saturday, August 24, 2019 at 3:00 PM (CDT)
New York (U.S.A.)
Saturday, August 24, 2019 at 4:00 PM (EDT)
Buenos Aires (Argentina)
Saturday, August 24, 2019 at 5:00 PM (GMT-3)
London (United Kingdom)
Saturday, August 24, 2019 at 9:00 PM (BST)
Paris (France)
Saturday, August 24, 2019 at 10:00 PM (CEST)
Moscow (Russia)
Saturday, August 24, 2019 at 11:00 PM (MSK)
New Delhi (India)
Sunday, August 25, 2019 at 1:30 AM (IST)
Singapore
Sunday, August 25, 2019 at 4:00 AM (GMT+8)
Japan
Sunday, August 25, 2019 at 5:00 AM (JST)
Sydney (Australia)
Sunday, August 25, 2019 at 6:00 AM (AEST)
Auckland (New Zealand)
Sunday, August 25, 2019 at 8:00 AM (NZST)
Aug 19, 12:16 PDT
Aug 23, 2019
Resolved -
We have confirmed with customers that the Anaplan platform is now accessible. We apologize for any inconvenience that this issue may have caused. We appreciate your patience while we document a comprehensive root cause analysis. If you have any further questions, concerns, or continue to receive an error, please don't hesitate to contact us at support@anaplan.com.
Aug 23, 11:23 PDT
Aug 23, 11:23 PDT
Monitoring -
Our engineers have restored service to the Anaplan platform. You should now be able to resume normal activities. We will continue to monitor the situation to ensure no additional issues arise and contact our customers to validate and confirm the platform is functional and operational. If you have any questions, concerns or continue to receive an error(s), please don't hesitate to contact us at support@anaplan.com. Once again, we are extremely appreciative of your patience and understanding.
Aug 23, 11:17 PDT
Aug 23, 11:17 PDT
Identified -
We have identified the issue preventing customers accessing the Anaplan Platform. Our engineers are actively working to restore service and determine the root cause. Updates will be posted to this page as they become available.
Aug 23, 11:02 PDT
Aug 23, 11:02 PDT
Investigating -
We have isolated the components impacted by the reported service interruption and have all engineers actively working to restore service to the Anaplan platform. A quick resolution is our top priority and we are committed to further investigating the root cause of this issue. We apologize for any inconvenience that this may have caused and appreciate your continued patience while we work toward a resolution. Thank you for being a valued Anaplan customer.
Aug 23, 10:52 PDT
Aug 23, 10:52 PDT
Aug 22, 2019
No incidents reported.
Aug 21, 2019
No incidents reported.
Aug 20, 2019
No incidents reported.
Aug 19, 2019
No incidents reported.
Aug 18, 2019
No incidents reported.
Aug 17, 2019
Completed -
The scheduled maintenance has been completed.
Aug 17, 15:13 PDT
Aug 17, 15:13 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 13:00 PDT
Aug 17, 13:00 PDT
Scheduled -
Anaplan will be making enhancements to the platform on Saturday, August 17th, 2019, from 1:00 p.m. to 5:00 p.m. PDT. The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.
Platform updates include new system features that enhance import capabilities and overall usability. With this release:
Customers will be able to maximize drill-downs and re-size grids while adding rows, and
API-based file import will be enhanced to manage workspace unload scenarios.
Have questions or looking for an update? Stay in touch:
Follow our platform status in real-time at status.anaplan.com
Find additional details about this release in the Platform Releases blog
Review all of our scheduled platform maintenance windows in the Release Calendar
Maintenance by major time zone:
Honolulu (U.S.A.) Saturday, August 10, 2019 at 10:00 AM (HST)
San Francisco (U.S.A.) Saturday, August 10, 2019 at 1:00 PM (PDT)
Denver (U.S.A.) Saturday, August 10, 2019 at 2:00 PM (MT)
Minneapolis (U.S.A.) Saturday, August 10, 2019 at 3:00 PM (CDT)
New York (U.S.A.) Saturday, August 10, 2019 at 4:00 PM (EDT)
Buenos Aires (Argentina) Saturday, August 10, 2019 at 5:00 PM (GMT-3)
London (United Kingdom) Saturday, August 10, 2019 at 9:00 PM (BST)
Paris (France) Saturday, August 10, 2019 at 10:00 PM (CEST)
Moscow (Russia) Saturday, August 10, 2019 at 11:00 PM (MSK)
New Delhi (India) Sunday, August 11, 2019 at 1:30 AM (IST)
Singapore Sunday, August 11, 2019 at 4:00 AM (GMT+8)
Japan Sunday, August 11, 2019 at 5:00 AM (JST)
Sydney (Australia) Sunday, August 11, 2019 at 6:00 AM (AEST)
Auckland (New Zealand) Sunday, August 11, 2019 at 8:00 AM (NZST)
Aug 12, 10:05 PDT
Platform updates include new system features that enhance import capabilities and overall usability. With this release:
Customers will be able to maximize drill-downs and re-size grids while adding rows, and
API-based file import will be enhanced to manage workspace unload scenarios.
Have questions or looking for an update? Stay in touch:
Follow our platform status in real-time at status.anaplan.com
Find additional details about this release in the Platform Releases blog
Review all of our scheduled platform maintenance windows in the Release Calendar
Maintenance by major time zone:
Honolulu (U.S.A.) Saturday, August 10, 2019 at 10:00 AM (HST)
San Francisco (U.S.A.) Saturday, August 10, 2019 at 1:00 PM (PDT)
Denver (U.S.A.) Saturday, August 10, 2019 at 2:00 PM (MT)
Minneapolis (U.S.A.) Saturday, August 10, 2019 at 3:00 PM (CDT)
New York (U.S.A.) Saturday, August 10, 2019 at 4:00 PM (EDT)
Buenos Aires (Argentina) Saturday, August 10, 2019 at 5:00 PM (GMT-3)
London (United Kingdom) Saturday, August 10, 2019 at 9:00 PM (BST)
Paris (France) Saturday, August 10, 2019 at 10:00 PM (CEST)
Moscow (Russia) Saturday, August 10, 2019 at 11:00 PM (MSK)
New Delhi (India) Sunday, August 11, 2019 at 1:30 AM (IST)
Singapore Sunday, August 11, 2019 at 4:00 AM (GMT+8)
Japan Sunday, August 11, 2019 at 5:00 AM (JST)
Sydney (Australia) Sunday, August 11, 2019 at 6:00 AM (AEST)
Auckland (New Zealand) Sunday, August 11, 2019 at 8:00 AM (NZST)
Aug 12, 10:05 PDT
Aug 16, 2019
No incidents reported.
Aug 15, 2019
No incidents reported.
Aug 14, 2019
No incidents reported.
Aug 13, 2019
No incidents reported.
Aug 12, 2019
No incidents reported.
Aug 11, 2019
No incidents reported.