During the scheduled maintenance to upgrade our network switches on July 14th, the Infrastructure that hosts our Service Delivery Platform lost connectivity to the Network. This prevented customers from accessing the Platform. Our Engineers identified the issue and worked with the vendors to restore service
As a preventative step, we will be implementing the recommended steps provided by our vendor.
Posted Jul 23, 2018 - 20:11 UTC
Completed
The scheduled maintenance has been completed.
Posted Jul 15, 2018 - 03:55 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Jul 15, 2018 - 03:53 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 15, 2018 - 01:03 UTC
Scheduled
The July 14, 2018 maintenance window has not yet been completed. We are currently estimating that the maintenance will be completed at 8:30 p.m. PDT. We apologize for the inconvenience and will update the status components here once the maintenance window has been completed.
You may check back here or subscribe to this event to receive real-time updates.
Thank you for your patience.
Posted Jul 15, 2018 - 01:01 UTC
This scheduled maintenance affected: Integration and Extensions.