April 13 Anaplan Scheduled Maintenance
Scheduled Maintenance Report for Anaplan
Postmortem

On Saturday, April 13th, 2019, we experienced a 1 hour 45-minute extension to our scheduled maintenance window. This release included changes to three major areas of the platform, and while all of the components were successfully upgraded, further testing showed one component was not functioning as designed. To ensure the best experience for our customers while using Anaplan, we chose to remove the change and restored that specific component to its previous version. Our engineers will be doing additional testing on the component, and we will complete the upgrade in another scheduled maintenance window.

As always, we thank you for your understanding and for being a valued Anaplan customer. We will continue to improve our release procedures to ensure that we cause minimal disruption as we deliver ongoing enhancements to our platform.

Posted 4 months ago. Apr 19, 2019 - 13:21 PDT
Completed
The scheduled maintenance has been completed.
Posted 4 months ago. Apr 13, 2019 - 18:45 PDT
Update
A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and will update the status page here once the maintenance window has been completed.
Thank you for your patience.
Posted 4 months ago. Apr 13, 2019 - 18:30 PDT
Update
We are actively working to restore services to the Anaplan Platform. We apologize for the inconvenience and will update the status page here once the maintenance window has been completed.
Thank you for your patience.
Posted 4 months ago. Apr 13, 2019 - 18:00 PDT
Update
Our Engineers are actively working to restore service to the platform. We apologize for the inconvenience and will update the status page here once the maintenance window has been completed.
Thank you for your patience.
Posted 4 months ago. Apr 13, 2019 - 17:31 PDT
Update
The April 13th scheduled maintenance has been extended. Our engineers are actively working to finish the release and restore service to the platform. We apologize for the inconvenience and will update the status page here once the maintenance window has been completed.
Thank you for your patience.
Posted 4 months ago. Apr 13, 2019 - 17:01 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 4 months ago. Apr 13, 2019 - 13:00 PDT
Scheduled
Anaplan will be making enhancements to the platform on Saturday, April 13, 2019, from 1:00 p.m. to 5:00 p.m. PDT. The platform will be offline during this maintenance window. Once the maintenance is complete, you can resume your work in Anaplan.

New product enhancements planned for this release include:

Performance: Improvements to filtering performance on line items with time, versions, and summary items
Supportability:
-Workspace admins can now manually reset the list index via the settings area
-Open source module on drilldown
Usability:
-A new model level setting for workspace admins to set a list to default to the top level item rather than the first leaf node
-More options to manage multiple open tabs
For more details on the new features in this release, please see the Platform Releases blog on the Anaplan Community.

Have questions or looking for an update? Stay in touch:
Follow our platform status in real-time at status.anaplan.com
Find additional details about this release in the Platform Releases blog
Posted 5 months ago. Apr 07, 2019 - 06:06 PDT
This scheduled maintenance affected: US Anaplan Platform, EU Anaplan Platform, and Integration and Extensions.
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