On March 10 2025, at 16.04 UTC, we identified an issue which resulted in degraded performance across the platform in -
Anaplan Data Center - US East Anaplan Data Center - US West Anaplan Data Center - Germany Anaplan Data Center - Netherlands Anaplan Google Cloud Public - US East Anaplan Google Cloud Public - Japan Anaplan Amazon Cloud Public – US Anaplan Amazon Cloud Public - Europe.
This incident was resolved at 16.17 UTC.
We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.
We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Customer Care.
Posted Mar 10, 2025 - 16:51 UTC
This incident affected: us1: Anaplan Data Center - US East, us2: Anaplan Data Center - US West, eu1: Anaplan Data Center - Netherlands, eu2: Anaplan Data Center - Germany, eu4: Anaplan Amazon Cloud Public - Europe, us5: Anaplan Google Cloud Public - US East, ap1: Anaplan Google Cloud Public - Japan, and us7: Anaplan Amazon Cloud Public - US.