We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.
We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Posted Nov 20, 2024 - 13:06 UTC
Update
General CloudWorks performance has improved and the service now appears to be functioning as expected. Integration back log continues to take time to clear back to normal levels and we are closely monitor activity until it is complete.
We will provide an update in 30 minutes or upon resolution.
Posted Nov 20, 2024 - 12:33 UTC
Update
We are aware of an issue impacting customers’ ability to run CloudWorks integrations in the following region: Anaplan Data Center - Netherlands
We continue to investigate the service and corresponding network and infrastructure. Currently, we do not yet have a time to resolution. We will continue to provide updates every 30 minutes as we work to resolve this issue as quickly as possible.
Posted Nov 20, 2024 - 12:08 UTC
Investigating
We are currently investigating an issue impacting customers’ ability to run Cloudworks integrations.
We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Posted Nov 20, 2024 - 11:36 UTC
This incident affected: Anaplan Data Center - Netherlands.