Platform Alerts

Incident Report for Anaplan

Resolved

We have confirmed that the issue is now resolved.

We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue.

We will follow up within 7 business days with a detailed root cause analysis (RCA) that will be shared on our Status Page. If you have any question or concerns, please do not hesitate to contact us at Anaplan Support.
Posted Dec 10, 2025 - 14:36 UTC

Update

We are continuing to monitor for any further issues.
Posted Dec 10, 2025 - 14:25 UTC

Monitoring

Service has now been restored; you should now be able to resume normal activities.

We will continue to monitor the platform to ensure no additional issues arise. If you have any questions, concerns, or continue to experience issues, please do not hesitate to contact Anaplan Support. We will provide a final update to you when we consider this situation fully resolved.
Posted Dec 10, 2025 - 14:18 UTC

Investigating

We are currently investigating an issue causing intermittent slow performance for customers accessing their workspaces on the Anaplan Platform.

We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes or upon resolution.
Posted Dec 10, 2025 - 14:02 UTC
This incident affected: ap1: Cloud - Japan.